At the heart of customer experience excellence is enterprise-wide focus on the right customers. Lifetime profitability is a best practice for customer prioritization, but first segment your customers by customer experience circumstances. This secret to customer experience management lays the foundation for superior customer listening, innovation, retention and market leadership.
Foster D. Hinshaw, known as "the father of the data warehouse appliance," talks about this technology's innovation curve and what it means for business' use of information. He explains how the newest generation of appliance, the Dataupia Satori Server, delivers Massive Scalabity, Mixed Workload, and Transparency simply and cost-effectively.
As businesses seek to reduce costs and improve efficiencies around their energy consumption, Millennial Net CEO Martin Hanssmann explains the value in taking action that improves sustainability for both the planet and your business.
Still not convinced that the right unified communications strategy will transform your business and save you millions? Come see new research that monetizes the cost of inaction in cold, hard dollars, in our on-demand webcast.