Interviews

	Learning from the Best It takes real leadership to set the tone and create the conditions for innovation to flourish at all levels of an organization; Boeing chief James McNerney has now managed it at three of America’s biggest. How? “Always sweat the small stuff,” he says. By Ben Thompson More >>		Designer Thinking When Claudia Kotchka took over as Head of Innovation at P&G, the company was a maze of locked doors and information silos. Now, it’s a paradigm of inter-departmental collaboration, with Kotchka as the catalyst. Ben Thompson meets P&G’s cultural alchemist. More >>
	America’s Most Admired Mutually beneficial Northwestern Mutual may be known as the “quiet company” but, as CEO Ed Zore explains in an exclusive interview, the insurer’s unique relationship with its policyholders and employees means they’re far from silent partners. By Ben Thompson More >>

Other Interviews

A whole different ballgame
Barry Bonds may have been hitting the home runs and grabbing the headlines on the field of play over the last few years, but behind the scenes at the San Francisco Giants’ AT&T Park, Bill Schlough has been scoring some equally impressive results. Ben Thompson catches up with Major League Baseball’s most innovative CIO.
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The godfather of IT
One of the longest-serving CIOs in the Fortune 100, Ralph Szygenda has presided over a host of changes during his 12 years at the helm of GM’s IT operations – both internally and within the technology industry as a whole. Ben Thompson caught up with him to talk about people, processes and the changing role of the CIO.
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After the storm
Hurricane Katrina left New Orleans’ business community in disarray back in 2005. Now the floodwaters have receded, Frances Davies finds green shoots of recovery springing up all over the city.
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Prince charming
In the midst of a heavy multi-year turnaround strategy, Citigroup has successfully expanded its global presence in a number of critical overseas markets and reported an 18 percent jump in profits in Q2.
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Good to be green
Interest in clean technologies – or ‘cleantech’ – is booming as concern grows over climate change. Alan Kelley, Managing Director at venture capitalist firm SJF Ventures, explains why private equity investments keep flooding in.
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Back to basics: Charles Schwab discusses the secret of his success
Charles Schwab spent three decades building up his discount brokerage empire before handing over the reins in 2003 and swapping finance for the fairway.
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Trading punches: with Dave Cullinane, CISO, eBay
As eBay has morphed into a worldwide phenomenon attracting buyers and sellers from around the globe, it’s also attracted the savviest of phishers
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Power Broker: Larry Nichols, founder of Devon Energy
Larry Nichols knows a thing a thing or two about deal making.
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Ladies and gentleman, this is your captain speaking…
This February marked the first anniversary of United Airlines’ emergence from restructuring in Chapter 11.
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Search and beyond in the digital marketplace
Business Management’s Leslie Knudson speaks with Susan Feldman, Research Vice President of the Content Technologies Group at IDC.
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Spread the word
Since the start of the virtualization software boom, organizations have been expanding their usage of virtualization technologies beyond simple server consolidation.
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MySpace
Fred Killeen, CTO at General Motors, explains how his company is benefiting from its embrace of Web 2.0 technologies.
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Executive insight
Business Management speaks to BEA System’s John Lauck.
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Listen and learn
Can an executive MBA deliver real-world business results? Hugh O’Neill sets the record straight.
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Capital ideas
Business Management meets Gregor Bailar, CIO of fast-growing banking giant Capital One Finance, to discuss his organization’s rise to the top of the financial services tree
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“In wireless, management elements become critical”
Wireless communications have impacted global business more than most could ever have imagined. But are we expecting too much too fast, and are the security issues that come with enterprise mobility outpacing our ability to cope?
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A commitment to value creation
Business Management speaks to Jeff Bradley, VP for Business Data Services at Cingular Wireless.
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Behavior and coaching: a leader’s competitive edge
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Thinking strategically
UPS’ VP of Information Services John Nallin: “Telecoms has been a strategic area for as long as I can remember.”
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Knowledge is power
IBM’s VP of Global Executive and Organization Capability Mike Markovits: executive education and development.
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Keep in touch and stay connected
Wi-Fi Alliance’s Managing Director Frank Hanzlik: the convenience of wireless networks.
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The business of intelligence
Cognos’ SVP of Performance Management Applications Renee Lorton: improved business performance.
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Driving the cost out of regulatory compliance
HP’s Director of IT Auditing Brad Ames: gaining efficiency and maintaining standards.
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Better business intelligence
Ventana’s CEO and SVP of Research Mark Smith
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Business insight
Sprint Nextel’s SVP of Product Development Oliver Valente: leadership in mobile broadband
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RFID: state of play
AMR Research’s Nigel Montgomery
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The guru
Industry guru David Maister on the fine line between success and failure
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Trading places
Can HSBC Holdings’ CIO Andrew Armishaw drive expansion in the US market?
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Creating an agile business
Egg’s Founder and Launch Director Richard Duvall
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ITSM: a lesson learned
Ameriprise’s Vice President of Technologies Troy Jenkauski
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Device advice
Yankee Group’s Gene Signorini On Key Issues Relating To Mobile Technology
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The benefits of real-time billing
Comverse’s Dr Steve Menear
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