Thursday, May 23, 2013
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Spencer Green
Chairman, GDS International
Chairman, GDS International
Sales and the 'Talent Magnet'
A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?25 May 2011
Focus Area: ITSM & Compliance
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ITSM & Compliance
ITIL Certification: the Next Generation
The nature of technology-based services is in a constant state of flux, posing challenges to all practitioners to maintain currency in their respective service areas.
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Crossing the Chasm
Enterprises evaluating options for best practices can leverage new ITSM-friendly vendor offerings to close the gap between the service desk and IT operations.
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How to Get the Biggest Gains from ITIL
Gene Kim is the co-founder of the IT Process Institute and also CTO and founder of Tripwire, Inc.
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A Measure of Success
Top tips for measuring and evaluating your compliance and ethics program
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