Jeffrey Prestel, General Manager of BT Conferencing Video Business Unit explains the vital role of managed services in video conferencing.
The days of being able to categorize a mobile device as either “for business” or “for consumers” are vanishing. Over the past few years, and especially with the launch of the game-changing iPhone, enterprises are seeing increased demand among users for access to messaging, PIM, Intranet and other “business” applications via the mobile device of their choice. These users are at the forefront of a broader mobility trend that will lead to a shift in how enterprises connect and collaborate both internally and externally.
In the race to succeed in global business, quick, versatile and decisive communication is key to staying on top of your game. To stay plugged-in, businesses require immediate, real-time, face-to-face communications with customers, partners, vendors and suppliers. A Video Exchange, in its most basic form, gives you the ability to network over video outside your own enterprise, connecting with other companies around the globe, via telepresence technology. Global Video Exchange allows you to have expanded collaboration opportunities and quick communications.
Software-as-a-Service (SaaS), has become the ‘next big thing’ in IT. Reducing costs for vendor and customer alike, SaaS represents a superior business model that will drive out other delivery methods where a utility approach is appropriate. For highly customized environments or systems that represent a competitive edge for the customer (e.g. proprietary trading systems), SaaS will make limited inroads, as the SaaS success model is strongly tied with cost sharing over a multi-tenant base. It’s important to realize that while SaaS will be a major part of the future, it will not be the only future.
According to the IDC, the mobile enterprise application market will surge to $3.5 billion by 2010, and in the grip of a recession, with strict budgets and cutbacks in place, it seems few organizations can afford to be left behind. IDC’s Stephen Drake reveals the multiple business benefits of enterprise mobility.