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Issue 14

Issue 14 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
People & Training
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People & Training

Winning the War: The Mandate for Strategic Talent Acquisition


By Rich Kushner, Vice President of Market Strategy, Select International

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STA Travel Embraces Web 2.0


Open Text Web Solutions, powered by RedDot, enable STA Travel to leverage social media to create an engaging customer experience. By Open Text Web Solutions

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Flexible Travel and Expense Management Solution


On average, Aberdeen Research found that travel and entertainment (T&E) expenses account for between 8% and 10% of total operating expenses. The actual amount can range from $50,000 to more than $100 million a year for some of the larger corporations.

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DialogCoach™ – Beyond Role-Play


The use of a role-play simulator in tough economic times

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Making the Case for Real-time Performance Analytics


A Case Study on how HouseValues realized significant productivity and financial gains with real-time contact center performance management software

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