By Rich Kushner, Vice President of Market Strategy, Select International
Open Text Web Solutions, powered by RedDot, enable STA Travel to leverage social media to create an engaging customer experience. By Open Text Web Solutions
On average, Aberdeen Research found that travel and entertainment (T&E) expenses account for between 8% and 10% of total operating expenses. The actual amount can range from $50,000 to more than $100 million a year for some of the larger corporations.
The use of a role-play simulator in tough economic times
A Case Study on how HouseValues realized significant productivity and financial gains with real-time contact center performance management software