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Issue 10

Issue 10 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
Performance Management
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Performance Management

Prince Charming


In the midst of a heavy multi-year turnaround strategy, Citigroup has successfully expanded its global presence in a number of critical overseas markets and reported an 18 percent jump in profits in Q2.

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Looking for a Silver Lining


As the US looks to fill the skills gap, aging employees are fast becoming a hot commodity. But, as Borders’ Dan Smith explains, managing them brings a fresh set of challenges.

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Enabling CRM: Creating an Intelligent Enterprise Desktop


In a perfect world, every step in your company’s CRM-driven sales process flows smoothly from the moment your company reaches out to customers with a promotion, all the way through purchasing and receipt of the product and/or service, to any requests for after-sales support.

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Optimizing Your CRM Strategy at the Point of Contact


Customer relationship management solutions are implemented in the hope of better managing information and customer relationships.

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How a Simple Adjustment to the SOA Life Cycle Will Save You Millions


Performing Integration Testing Earlier in the Life Cycle Puts SOA Projects on Track

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