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Issue 5

Issue 5 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
ITSM
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ITSM

Achieving Value from IT: It’s About Time-and Cost of Ownership


Michael Scheib, iET Solutions President & CEO of technology management. He has been senior VP and general manager of European operations at NIKU, VP of European operations and executive officer at Applix.

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Wading Through Approaches to Find True Business and IT Alignment


A comprehensive view of how IT systems contribute to business metrics can produce spectacular results.

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Building the Business Case for Better IT


Today, more than at any time in the past, organisations are heavily dependent on their information and communications technology infrastructure.

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A Practical Approach to Delivering ITSM


During the past decade, the pendulum has swung all the way from abundant IT spending through to IT being seen as a significant business cost.

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ITSM: A Lesson Learned


How one company reaped the benefits of a service management approach. By Troy Jenkauski of Ameriprise Financial

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