Michael Scheib, iET Solutions President & CEO of
technology management. He has been senior VP and general manager
of European operations at NIKU, VP of European operations and
executive officer at Applix.
A comprehensive view of how IT systems contribute to business metrics can produce spectacular results.
Today, more than at any time in the past, organisations are heavily dependent on their information and communications technology infrastructure.
During the past decade, the pendulum has swung all the way from abundant IT spending through to IT being seen as a significant business cost.
How one company reaped the benefits of a service management approach. By Troy Jenkauski of Ameriprise Financial