Robert Crandall, who successfully led American Airlines through the tumultuous changes of airfare deregulation, summarized the paramount role of human capital in the new economy when he said:
How do we ensure our executives are equipped to deal with the challenges ahead? Many commentators believe that executive development programs ? whether through distance learning, open enrollment courses or one-on-one coaching ? could provide the answer.
By Jack Phillips and Margaret Marston, The ROI Institute
So much has been written on the subject of leadership. We have all read books by or on renowned ?leaders?, nodding sagely at the parallel experiences or missed tricks, but we are often no nearer to making our own leadership different/better.
Coaching can be an invaluable resource to help leaders overcome challenges or fix any problems that may come their way. But what happens when the coaching needs fixing, asks Anne Bennett?