How one company reaped the benefits of a service management approach. By Troy Jenkauski of Ameriprise Financial
Bill Gates has described him as “one of the most dynamic people I have ever met”. Here, Richard Duvall – founder of Egg – outlines why agility will be key to business success in the 21st century.
Solving the data extrusion problem. By Timothy Sullivan, CEO of Fidelis Security Systems
James Hamilton is General Manager of Exchange Hosted Services (EHS), at Microsoft Corporation, the worldwide leader in software, services and solutions. During the past year, James has been specifically focused on Exchange Hosted Services, formerly known as FrontBridge Technologies, Inc., a leading provider of managed services that address corporate e-mail security, compliance and availability requirements.