A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
So argues Steve Towers, CEO of the Business Process Management Group, as he looks at how BPM can enable organizations to become more agile and customer-focused.
Robert Crandall, who successfully led American Airlines through the tumultuous changes of airfare deregulation, summarized the paramount role of human capital in the new economy...